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MORE ABOUT OUR
OUTAGE MANAGEMENT SYSTEM

The Savage Data Systems’ Outage Management System (OMS) helps improve operational effectiveness for LDCs by providing insight into outages. This will provide better service to consumers and improve efficiencies within the corporation’s operations.


The implementation of Savage Data Systems OMS will improve response times in all situations. Obtaining event information and data from various field devices and software programs then consolidating this data into a comprehensive system the OMS presents this data in an actionable way. The OMS is being used in Ontario by LDCs with small customer bases as a standalone solution and as a supplement for large sized utilities (up to 1,000,000 meters).

Using Savage Data System’s OMS platform, LDCs will no longer need to manually create outage tables. The online outage map illustrates events in real time. The OMS also allows for manual reporting in addition to meter recorded outage recognition.
Savage Data Systems’ OMS is a real-world tool. It can be easily deployed and instantly provides small and mid-sized LDCs with the capabilities formally only enjoyed by large LDCs with deep pockets.

 
OMS Map Display

Savage Data Systems OMS is very intuitive and easy to use for all levels and skill-sets. Staff in all departments can find benefit in understanding and utilizing this tool. The OMS map displays for all authorized users and displays the location of power outages and power restores.

Power restores remain on the map for 20 minutes and then disappear once they are no longer a concern. Service trucks with a GPS installed, can also be seen on the map. The direction of a service truck can be determined by a black dotted trail that follows the truck and the speed and ID of the truck (in real time) can also be determined by hovering over the truck icon on the map.

The legend on the bottom of the main screen allows you to see what is on the map in an easy to read colour coded display. The user can the checkboxes on the legend to filter and display the information desired by the user.


The legend allows toggling the display of: 
•    Power Fails
•    Power Restores

•    Tampers
•    Hot Sockets
•    Ping Restores
•    Awaiting Ping Result
•    Service Trucks
•    Pause of the Timer
•    Auto Resize

 

Savage Data Systems’ OMS has the ability to create outage tickets from a secure login area. It is based on ESRI but, can import layers from all GIS systems. The system is accessed from your web browser and is user configurable therefore, users can define and activate alert types.

Savage Data Systems OMS is able to capture all voltages and allows analytics to identify anomalies as well as all event data.

The system allows the user to ping meters from the OMS user interface to check for voltages at their discretion and provides an automated AMP engine. Savage Data Systems uses the AMP - Automated Mass Pinging service to monitors outages. In the event of outages that exceed 20 minutes, a MultiSpeak ping message is sent to the meter. If the meter responds, a restore event is created. If the meter does not respond, monitoring continues. Savage Data Systems' software will automatically contact stakeholders in the event of an outage. LDCs can set their own thresholds and escalation levels based on their own criteria.

 
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Using the AMP - Automated Mass Pinging service, Savage Data Systems’ OMS monitors outages. In the event of outages that exceed 20 minutes, a MultiSpeak ping message is sent to the meter. If the meter responds, a restore event is created. If the meter does not respond, monitoring continues.

The “Locate customer” button can be used to look up the information of a meter by account or address. Once the meter is found; the user can select the meter and “Create Outage”. The outage that was created will then appear on the map with a telephone icon to indicate that the outage was called in and manually entered into the system.

Systems software will automatically contact stakeholders in the event of an outage. LDCs can set their own thresholds and escalation levels based on criteria importance.

 
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OUTAGE MANAGEMENT SYSTEM LIGHTNING DISPLAY

The Lightning Display feature will display lightning strikes in real-time and focus within a set distance from your utility. A lightning bolt will appear on the screen in the location of the strike and begin to fade over time. Lightning Display can also be displayed in playback to review a storm after it has occurred.

Using this feature, LDCs are able to predict electrical disruptions by tracking and viewing
lightning strikes as they occur. This feature allows LDC’s to make educated decisions on crew deployment based on a storms track and intensity.

​When looking at the OMS map, lightning strikes are selected by default. The system will 
display any lightning that is occurring on the map. If there is lightning data 200 miles or (321.87 Km) from your utility location, the system will frame the map to show those points.

As time passes, the lightning bolts slowly fade. The direction of the storm can be determined by reviewing the lightning strikes that are more recent and not faded and their relation to prior lightning strikes that have begun to fade.